should I send this?
Forums
Re: should I send this?
I know... I brought up the issue of time in the third paragraph of the letter. Sorry, I know it's long! I had a lot more to say and that's what I pared it down to. :shock:
I also thought about the issues of potential danger, and the vet's full hospital that they maintain in Gresham that has stalls, indoor arena, etc which I'm pretty sure cost more to build than her dentist pays to lease a small office. It was getting so long though that I was afraid my client would stop reading.
Right now I just want the vet-whiner gone. She already whined about the price of board being higher than in California, but in California she was pasture boarding and here she has a stall. In fact, these people have LAND and if they wanted to pasture board they could take her home. They are with me specifically so their pony can be indoors and they can ride indoors but compared that, money-wise, to a California pasture.
This is the same pony who arrived with worms, by the way, and I was almost tempted to ask if her vet with the super low fees was the same one who was deworming the pony before, and whether he got his degree out of a Cracker Jack box.
Re: should I send this?
[quote="Monsterpony"]Is her cost for the human dentist before or after insurance? [/quote]
I had thought of that too but didn't want to insult her intelligence too much. And what she would really end up complaining about is the board and training she would have to pay forever and ever because no one will buy her pony with her head tipped sideways to the right! The head tipping problem... solved with dental work. Now the pony goes up for sale.
Re: should I send this?
The thing is that she's not! Both vehicles I've seen her come in are expensive and she wants (and can expect) decent money from selling this pony. The pony isn't going to fetch hunter pony prices but she's not low end either. Maybe the owner is just one of those people who wants to stop spending any money at all on a horse once it's for sale... she's detached herself from ownership.
Re: should I send this?
I don't reccommend you kick her out, but I don't think I could personally hold my temper! She would get a verbal lashing just because she's ignorant (well I say this now, but if I were in the position I think I could hold it in). I like your letter, it nicely states what'd you like to tell her (withholding the choice words you might have for her).
She sounds like someone who just doesn't understand, and probably complains about everything. I agree, sell that pony quick!
Re: should I send this?
Emailing is like letters--easy to keep a copy of, and to keep track of what the other person says...unlike phone calls. Make sure you print out and put into her file a copy of each email she sends and your responses. When push comes to shove, paper trails can be mighty powerful.
Diane
Re: should I send this?
Well, the good thing is most people use the same username for the forums they join. So I googled MissMagus and I found her here,
http://www.allbreedpedigree.com/forum/p…" onclick="window.open(this.href);return false;
Or here is her website,
http://www.forgottenlane.com/" onclick="window.open(this.href);return false;
:toast
Re: should I send this?
[quote="Paintlover"]Well, the good thing is most people use the same username for the forums they join. So I googled MissMagus and I found her here,
http://www.allbreedpedigree.com/forum/p…" onclick="window.open(this.href);return false;
Or here is her website,
http://www.forgottenlane.com/" onclick="window.open(this.href);return false;
:toast[/quote]
Never mind!!! I guess she found us!!!! :bounce
Re: should I send this?
[quote="Paintlover"]Well, the good thing is most people use the same username for the forums they join. So I googled MissMagus and I found her here,
http://www.allbreedpedigree.com/forum/p…" onclick="window.open(this.href);return false;
Or here is her website,
http://www.forgottenlane.com/" onclick="window.open(this.href);return false;
:toast[/quote]
I did the same thing and found her at a black horse but I don't have an account there any more :)
Re: should I send this?
I didn't read the whole thing in detail but as far as her arguement about the people dentist charging less, it's rediculus. She only looks at the cost of a building v. truck??? One of the big factors (and I've had to look at this as a farrier) is TIME. A human dentist has people walk in to their apointment and spends just enough time to get the job done, before moving on to the next. Vets and farriers doing farm call have the time in the truck to account for as well, not to mention fuel costs. horse teeth are a lot bigger too. :P It's also more dangerous, just by the fact of being around a horse. And most vets also have an office to keep up just like a human dentist would in addition to the truck. (my vet doesn't but that's just him lol). She clearly has no clue about how vets come up with what they charge.
I've met a few people like that in trimming, I just tell people what I charge and they can hire me or not, it's up to them. I'm not going out of my way for anyone.
I must charge at least $35 plus small trip charge for my trimming service, because I spend about the same amount of time and mental effort giving a good barefoot trim as a farrier would to shoe, I just don't have to pay for the shoes or equipment for shoeing is all, every other cost is the same on my end. The farrier who only charge a small fee for "just a trim" are just clip and rasp and done without detail and make their main money from shoeing so they can afford to charge less. And most people are fine with what I charge, in fact I find I have been getting [i]tips[/i] at the first trim when they see the results :S. And people are just happy that I will trim their barefoot horse at all, other farriers won't even come out for trimming a single horse. :hammer I will even likely be raising my fee slightly for new clients once I've built up a decent client base , have more experience, and finished certification.